NI Water pays to correct its charging errors

August 2009
Utility Week;8/7/2009, p23
Trade Publication
The article reports on plans by Northern Ireland Water to recover only half of the amount owed by 3,000 customers it undercharged in 2008. This follows the company's admission of overcharging 5,800 of its business customers by approximately 1 million British pounds while it undercharged another 3,000 by about 500,000 British pounds. The company has completed repayments to those that were overcharged and would now seek only 50% from those undercharged.


Related Articles

  • NI Water undercharging businesses.  // Utility Week;11/14/2008, Vol. 29 Issue 26, p24 

    The article discusses the Northern Ireland Authority for Utility Regulation's (NIAUR) review of Northern Ireland Water's charges, which showed that the company is undercharging its trade effluent customers and other consumers may therefore be paying too much. According to the NIAUR, the charges...

  • NI businesses first to switch to water bills.  // Utility Week;4/4/2008, Vol. 28 Issue 22, p30 

    The article reports that Northern Ireland Water (NIW) has started billing all non-domestic customers after the Northern Ireland Authority for Utility Regulation approved a scheme of charges. An estimated 110,000 non-domestic customers will now pay directly for water services. Up to April 1,...

  • Ulster members oppose water bills.  // Utility Week;2/2/2007, Vol. 26 Issue 18, p5 

    The article reports on the efforts of the Committee on the Programme for Government of the Transitional Assembly in Northern Ireland to convince the government to halt the introduction of water charges in the region. The Northern Ireland Water Service will be an independent publicly owned...

  • Emirates raise tariffs in line with Dubai.  // MEED: Middle East Economic Digest;3/21/2008, Vol. 52 Issue 12, p11 

    The article report that energy users across most of the United Arab Emirates will have to pay more for their power and water within weeks, with both the Federal Electricity & Water Authority and the Sharjah Electricity and Water Authority set to introduce new sliding tariff structures. The...

  • Untitled.  // Utility Week;4/4/2008, Vol. 28 Issue 22, p31 

    The article reveals the highlights of the document "Sustainable Development--A Regulator's Role," published by the Northern Ireland Authority for Utility Regulation. According to the document, Northern Ireland is not environmentally sustainable and all the utilities contribute to the problem. It...

  • Cost of NI bill delay could reach £265m. Mair, Vibeka // Utility Week;6/1/2007, Vol. 27 Issue 10, p4 

    The article reports on an estimated £265 million bill to delay water charges in Stormont, Northern Ireland for three years. According to Fred Cobain, committee chairman for the Department of Regional Development, it would defer installing water meters for pensioners until ministers at...

  • TUCSON WATER TO HOST TOWN HALLS.  // Inside Tucson Business;5/9/2014, Vol. 23 Issue 47, p5 

    The article announces three town halls to be hosted by the staff of Tucson Water in Arizona in May 2014 to present information about water rates, service fees and operating costs.

  • NI Water admits bill errors for thousands. Andrews, Annabel // Utility Week;10/24/2008, Vol. 29 Issue 23, p26 

    The article reports on the admission by Northern Ireland Water that it wrongly billed nearly 9,000 of its 15,000 business customers. The company overcharged 5,800 business customers and undercharged 3,000. A spokeswoman blamed the error on the company's continuing development of information...

  • Universal metering on NIAUR table.  // Utility Week;4/20/2007, Vol. 27 Issue 4, p8 

    The article reports on the plan of the Northern Ireland Authority for Utility Regulation (NIAUR) to mandate universal water metering for customers in the country. The NIAUR argues that customers are dissatisfied with the charges being based on the rateable value of homes. It also plans to apply...


Read the Article


Sorry, but this item is not currently available from your library.

Try another library?
Sign out of this library

Other Topics