An eye for retail

Syedain, Hashi
July 2009
People Management;7/16/2009, Vol. 15 Issue 15, p16
The article discusses the human resources strategies applied at the John Lewis Partnership, a group that combines John Lewis department stores, Waitrose supermarkets and a number of smaller businesses in Great Britain. Since the retail group is 100% owned by its employees, everyone gets the same annual bonus from profits. According to Laura Whyte, personnel director of John Lewis department stores, spending time on the shopfloor offers many benefits to senior staff.


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