TITLE

HOW TO…have a difficult conversation

PUB. DATE
July 2009
SOURCE
People Management;7/30/2009, Vol. 15 Issue 16, p31
SOURCE TYPE
Periodical
DOC. TYPE
Article
ABSTRACT
The article offers tips to human resources (HR) managers on handling difficult conversations with employees. Managers may remain sympathetic and acknowledge problems, but they should avoid taking on responsibility for someone else's problem. If people do not believe a situation will improve, managers may offer an example of when a solution to the type of challenge in question was achieved to help them become more optimistic.
ACCESSION #
43741255

 

Related Articles

  • Stay flexible and innovate. OUTCALT, ANDREW // Smart Business Cleveland;Mar2014, Vol. 25 Issue 7, p14 

    The author discusses innovations in business in order to survive tough times, particularly in the U.S., as of March 2014. He talks about the proactive actions to bolster employee moral, unify a team and instill pride and loyalty in a company. Among the recommended steps are instilling...

  • INTERPERSONAL COMMUNICATION SKILLS TRAINING. Clinard, Helen // Training & Development Journal;Aug79, Vol. 33 Issue 8, p34 

    Explores the benefits of interpersonal communication skills training for personnel management. Critical factors in skill development; Link between cognitive learning and skill application.

  • HOW TO SEE THE WRITING ON THE WALL. M. J. D. // Atlanta;Jun2009, Vol. 49 Issue 2, p64 

    The article presents information on some telltale signs which indicate to employees that it might be time for dismissal. Stan Stout, chief people and technology officer at Popeyes, states that the companies start communicating less. Another telltale sign is experiencing general feeling of...

  • WHERE'S THE Incentive? Bernstal, Janet Bigham // ABA Bank Marketing;Dec2004, Vol. 36 Issue 10, p18 

    Discusses ways to motivate employees to participate in promotions or marketing campaigns. Importance of communication to motivate employees; Concept behind the branding from the inside out approach; Information on employee motivation strategies used by managers before launching their campaigns.

  • Want Fries With Those Accounts? Ford, Clayton // Chartered Accountants Journal;Feb2003, Vol. 82 Issue 1, p29 

    Explores the skills required by employers for accounting jobs in New Zealand. Interpersonal and communication skills; Skills on information analysis; Broad range of work experience.

  • "Smart" Sourcing. Somani, Sheilina // PM Network;Feb2005, Vol. 19 Issue 2, p22 

    For the inaugural article to launch this new column, the author discusses the importance of understanding people and the ways that this understanding can affect outsourcing. The author writes that in order for companies to successfully outsource their operations, they should focus on critical...

  • expert's view… delivering bad news. Ensall, Sue // Personnel Today;1/30/2007, p31 

    The article gives tips for employers on how to deliver bad news. It is suggested not to shy away from communicating with employees just because the news may not be good. The author also advises to pick up a senior in the organization with good communication skills to deliver the news, and not an...

  • Dealing with Drama in the Workplace. RAK II, STEVE // Turf Central;Feb2016, Vol. 29 Issue 2, p8 

    The article offers tips top deal with drama queen characters at workplace. Topics discussed include facts about drama queens such as a workplace cancer, hurting the culture of your company and around the boss all the time, lack positive energy in drama queen and suggestion to deal with such...

  • optimism on a rainy day. Fracaro, Ken // Supervision;May2001, Vol. 62 Issue 5, p5 

    Discusses how a supervisor can be an optimistic role model to employees. Benefits of optimism in the supervision of employees; Importance of accepting change; Setting of goals to direct and control actions; Importance of perseverance.

Share

Read the Article

Courtesy of VIRGINIA BEACH PUBLIC LIBRARY AND SYSTEM

Sorry, but this item is not currently available from your library.

Try another library?
Sign out of this library

Other Topics