One planet

July 2009
Utility Week;7/24/2009, p23
Trade Publication
The article deals with the statement issued by British Gas chief information officer (CIO) David Bickerton on the firm's recovery from the billing chaos arising from Project Jupiter. The project was intended to merge the customer accounts into a single platform capable of handling 250,000 meter readings and 200,000 bills a day. Bickerton says that as a consequence of migrating to the billing system, they ended up with millions of exceptions. He adds that they decided to insource their applications capability and re-establish control of the core system.


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