TITLE

Centers for Medicare & Medicaid Services: CMS Should Develop an Agencywide Policy for Translating Medicare Documents into Languages Other Than English

AUTHOR(S)
Shear, William B.; King, Kathleen M.
PUB. DATE
July 2009
SOURCE
GAO Reports;7/30/2009, p1
SOURCE TYPE
Government Documents
DOC. TYPE
Article
ABSTRACT
The article presents information related to a study by the U.S. Government Accountability Office (GAO) on the language access policies of the U.S. Centers for Medicare and Medicaid Services (CMS) and to determine the degree of translation of Medicare documents into languages other than English by CMS. Challenges faced by the health care providers in corresponding with limited English proficiency (LEP) beneficiaries are analyzed.
ACCESSION #
43691568

 

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