TITLE

Federal Protective Sendee Should Improve Human Capital Planning and Better Communicate with Tenants

AUTHOR(S)
Goldstein, Mark
PUB. DATE
July 2009
SOURCE
GAO Reports;7/30/2009, preceding p1
SOURCE TYPE
Government Documents
DOC. TYPE
Article
ABSTRACT
The article focuses on a study by the U.S. Government Accountability Office (GAO), regarding the human capital planning of the U.S. Federal Protective Service (FPS) and its customer satisfaction level. The extent to which new staff has been hired by FPS to address its mandated staffing levels is determined. A comprehensive survey of FPS customers has been conducted to review their satisfaction with the FPS services. GAO suggests FPS to develop a strategic human capital plan.
ACCESSION #
43691567

 

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