TITLE

Preliminary Findings on Claims Processing Trends and Improvement Efforts

PUB. DATE
July 2009
SOURCE
GAO Reports;7/29/2009, preceding p1
SOURCE TYPE
Government Document
DOC. TYPE
Article
ABSTRACT
The article reports on the study conducted by the U.S. Government Accountability Office (GAO) that examined the disability claims process of the Dept. of Veterans Affairs (VA). GAO has found that there is an increase of 65% to 343,000 in the number of claims pending from 1999 to 2008 which was contributed by several factors including increases in disability claims received and growing complexity of claims. It also examines the steps taken by VA to improve claims processing.
ACCESSION #
43486374

 

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