TITLE

Don't cut prices: improve service

PUB. DATE
April 2001
SOURCE
Cabinet Maker;04/06/2001, Issue 5232, p9
SOURCE TYPE
Trade Publication
DOC. TYPE
Article
ABSTRACT
Encourages British furniture companies to improve customer service rather than cut prices. Factors that affect consumers' choice of furniture retailers; Advantages of furniture companies from having quality customer service; Customers' expectation for their furniture retailer to be a trendsetter.
ACCESSION #
4346652

 

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