TITLE

Beat the crunch: outsource

AUTHOR(S)
Vallance, Matthew
PUB. DATE
July 2008
SOURCE
Utility Week;7/25/2008, Vol. 29 Issue 14, p1
SOURCE TYPE
Trade Publication
DOC. TYPE
Article
ABSTRACT
This article considers the merits of outsourcing for the British utility sector. It notes the reluctance of the utility sector to outsource business processes. Energy providers face the possibility of achieving double-digit cost savings and significant process improvements by outsourcing to specialists in Great Britain. In addition, incorporating an offshore element into an outsourcing model can result to improved process efficiency and customer service. Europe, China and Asia are some of the countries from where outsourced services can be provided.
ACCESSION #
43451721

 

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