Beat the crunch: outsource

Vallance, Matthew
July 2008
Utility Week;7/25/2008, Vol. 29 Issue 14, p1
Trade Publication
This article considers the merits of outsourcing for the British utility sector. It notes the reluctance of the utility sector to outsource business processes. Energy providers face the possibility of achieving double-digit cost savings and significant process improvements by outsourcing to specialists in Great Britain. In addition, incorporating an offshore element into an outsourcing model can result to improved process efficiency and customer service. Europe, China and Asia are some of the countries from where outsourced services can be provided.


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