TITLE

Dare TO Care

AUTHOR(S)
Godyn, Janusz J.
PUB. DATE
July 2009
SOURCE
Quality Progress;Jul2009, Vol. 42 Issue 7, p34
SOURCE TYPE
Academic Journal
DOC. TYPE
Article
ABSTRACT
The article focuses on the superiority of quality of care over quality of service as a primary measure of quality in healthcare. It states that quality of care is an objective measure of healthcare outcome while quality of service is a subjective and perceived measure of healthcare. It offers benchmarks for quality of care and service which include best evidence-based practice and patient satisfaction, and highlights that incentives for hospitals are important to improve quality of care.
ACCESSION #
43401027

 

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