TITLE

A Simple Path to Playing Catch Up

AUTHOR(S)
Adams, John
PUB. DATE
July 2009
SOURCE
Bank Technology News;Jul2009, Vol. 22 Issue 7, p25
SOURCE TYPE
Trade Publication
DOC. TYPE
Article
ABSTRACT
The article discusses the move by Four County Bank to adopt Web-enabled access to provide its customer with products and tools that are essential for survival. The bank has provided Web-enabled platforms that allows banks to simultaneously automate functions without resorting to time-consuming and hardware replacements . In addition, Four County Bank has collaborated with Dickinson/Armed Forces Bank to upgrade its tangible return on investment (ROI) projections with web architectures.
ACCESSION #
43380819

 

Related Articles

  • Does IT Payoff? Strategies of Two Banking Giants. Farhoomand, Ali; Huang, Minyi // Communications of the Association for Information Systems;2009, Vol. 24, p821 

    Banks have long been among the most intensive users of information technology (IT). Globalization has further accentuated banks' reliance on IT, leading to further increase in their IT investment. It is not all that clear, however, whether these investments pay off. This case brings to the fore...

  • Excella by MagTek. Deignan, Andy // U.S. Banker;Dec2004, Vol. 114, p12 

    Focuses on the services of MagTek Inc. as provider of branch automation equipment used to read and encode magnetic stripe cards in the U.S. Details on the legal ability of financial institutions to create Substitute Checks from images of the original check; Accounts on the return of investment...

  • Keeping Customers Through Care. Bard, Mark; Farris, Joe // Pharmaceutical Executive;Mar2002, Vol. 22 Issue 3, p122 

    Focuses on the importance of customer care as basis for marketing strategy in pharmaceutical industry in the U.S. Determination of return on investment; Importance of retention marketing programs; Interpretation of individual customer lifecycles. INSET: One-to-One: Incentive for Loyalty.

  • Daylight Come and They Need Loans Paid. Adams, John // Bank Technology News;Feb2010, Vol. 23 Issue 2, p1 

    The article reports on the strategies considered by bank technology firms and financial institutions to improve their collections in the U.S. Technology firms and banks are said to be utilizing new credit decisioning technology, leveraging acquisition tools repurposed for collections, or data...

  • BUILDING A NEW STANDARD IN SELF-SERVICE.  // American Banker;12/16/2008, Vol. 173 Issue 241, Special Field p4 

    The article reports on NCR Corp.'s self-service strategies. The company is pursuing the strategic goal of helping companies connect, interact and transact with customers. The article details NCR's four areas of strategic focus. First: to provide software that offers consistent, high-level...

  • CSC ADOPTS IFX OPEN STANDARDS FOR BANKING/PAYMENT SOFTWARE.  // GUI Program News;Dec2007, Vol. 18 Issue 12, p8 

    The article discusses the integration of Computer Sciences Corp.'s (CSC) Interactive Financial eXchange Forum's IFX standards in banking and payment system in El Segundo, California. The consolidation is part of the company's service-oriented architecture (SOA) tactics which makes it easier for...

  • The Micro-Branch: Coming to a Neighborhood Near You? Albro, Walt // Bank Marketing;Jan2000, Vol. 32 Issue 1, p9 

    Reports on the opening of micro-branches by Directbanking.com, the electronic banking division of the Salem Five Cents Savings Bank. Services the branches offer; Type of online customer that would go to a micro-branch.

  • Ontario credit union offers its members financial planning via bank machine.  // Canadian Banker;Jan/Feb95, Vol. 102 Issue 1, p8 

    Reports that the CS Coop. has launched a new automated telephone banking service for its members. Historical background of cooperative; Other customer services.

  • Computers allow branch staff to focus on customer. Murphy, Patricia A. // American Banker;8/16/1993, Vol. 158 Issue 156, Management Strategies p4A 

    Discusses the use of personal computer (PC) technology to improve customer service at community banks. Key findings of the American Banker/Ernst & Young 1993 Community Banking Technology Survey; Accessibility of customer information to all employees; Teller automation; Automation as response to...

Share

Read the Article

Courtesy of THE LIBRARY OF VIRGINIA

Sorry, but this item is not currently available from your library.

Try another library?
Sign out of this library

Other Topics