TITLE

Banks' Email Answers Slow, Unsure

AUTHOR(S)
Rountree, David
PUB. DATE
April 2001
SOURCE
Bank Technology News;Apr2001, Vol. 14 Issue 4, p25
SOURCE TYPE
Trade Publication
DOC. TYPE
Article
ABSTRACT
Reports on the customer interaction management software Visibility which was developed by Northern Ireland-based Amacis Ltd. Use of the software in responding to company electronic mail; Automatic generation of proposed responses to customer electronic mail; Company's sponsorship of a survey on electronic mail responses in the United States.
ACCESSION #
4333002

 

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