Small Banks Move Toward CRM One Step At A Time

Rountree, David
April 2001
Bank Technology News;Apr2001, Vol. 14 Issue 4, p19
Trade Publication
Reports that Canadian bank Alberta Treasury Branches has chosen Siebel Systems Inc.'s eFinance solution for its customer relationship management (CRM) system. Features and capabilities of the CRM software; Reasons for selecting the Siebel system; Alliance between Siebel and International Business Machines Corp.


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