Center gets best ideas from its patients

August 2009
Same-Day Surgery;Aug2009, Vol. 33 Issue 8, p82
Academic Journal
The article discusses the costumer survey conducted by St. John's Clinic: Head & Neck Surgery after the patients sent home to reach the 98% satisfaction of the patients on the variety of areas of the center in Springfield, Missouri.


Related Articles

  • Most Wired Institutions Chart Gains in Patient Safety.  // Trustee;Sep2010, Vol. 63 Issue 8, p31 

    The article presents the 2010 Most Wired Survey which revealed continued progress in patient safety initiatives such as the closed-loop medication systems and evidence-based order sets and security systems in hospitals.

  • Patient Satisfaction Survey.  // Trustee;Oct2000, Vol. 53 Issue 9, p24 

    Presents the results of the Patient Satisfaction Measurement Survey in the United States in October 2000. Overview of the respondents; Percentage of the respondents who measure patient satisfaction in their organization.

  • How accurate are patient satisfaction surveys?  // Hospital Peer Review;Jun2007, Vol. 32 Issue 6, p81 

    The article questions the accuracy of patient satisfaction surveys.

  • Satisfaction trumps quality? Gombeski Jr., William R. // Marketing Health Services;Summer2007, Vol. 27 Issue 2, p3 

    The article discusses various articles published within the issue, including an article by Lynne Cunningham, Zani Weber, and Karen Cook on the "Hospital Consumer Assessment of Health Providers and Systems" survey.

  • Interaction With Patients a Sine Qua Non for Pharmacists.  // Chain Drug Review;1/21/2013, Vol. 35 Issue 2, p32 

    The article focuses on the Pharmacy Satisfaction Pulse survey conducted by Boehringer Ingelheim GmbH which revealed that patients in the U.S. want to have a concise dialogue with pharmacists and that they are satisfied with pharmacists and pharmacy staffs.

  • APPENDIX 3: Polytrauma Clinic Patient Satisfaction Survey.  // Journal of Rehabilitation Research & Development;2007, Vol. 44 Issue 7, p1 

    A Polytrauma Clinic Patient Satisfaction Survey is presented, which is featured in the December 2007 issue of the "Journal of Rehabilitation Research and Development."

  • Pt Satisfaction. Morelli, Charles; Goldberg, Sarah // Podiatry Management;Jan2013, Vol. 32 Issue 1, p14 

    Two letters to the editor are presented which are concerned with patient satisfaction surveys in podiatry practices.

  • How accurate are patient satisfaction surveys?  // Patient Education Management;May2007, Vol. 14 Issue 5, p55 

    The article focuses on the inaccuracy of patient satisfaction surveys in terms of quality assurance in the customer service arena according to Michael Friedberg, manager with Besler Consulting in Princeton, New Jersey.

  • Most patients want physician guidance on genetic testing. Almeling, Rene // Hem/Onc Today;12/25/2013, Vol. 14 Issue 24, p4 

    The article reports on the national survey distributed by YouGov, an international internet-based market research firm in Great Britain which shows that clinician must discuss the findings of direct-to-consumer genetic testing.


Read the Article


Sorry, but this item is not currently available from your library.

Try another library?
Sign out of this library

Other Topics