B of A and Big-Time Outsourcing

Zimmerman, Eilene
April 2001
Workforce (10928332);Apr2001, Vol. 80 Issue 4, p50
Deals with human resource (HR)-related issues regarding the strategic alliance between the Bank of America and Exult Inc., a provider of Web-enabled and integrated HR services in the United States. Misinterpretations on outsourcing and its difference with alliance; Importance of the alliance for both companies; Clients of Exult whose equity was included as part of the deal. INSETS: If You Outsource, Remember This...;How the Deal Came Together;The Pros and Cons of Outsourcing.


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