Change Smart

Cashman, Kevin
July 2009
Leadership Excellence Essentials;Jul2009, Vol. 26 Issue 7, p14
The article explores the seven shifts that ensure the success of change initiatives in businesses. It emphasizes that effective leaders shift from a focus on problems to a focus on opportunities. It stresses the importance for leaders to know how to manage, neutralize or transcend their own stress to help their teams cope with the stress of change. It explains that leaders must practice authentic listening.


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