Frustrated with Bad Tech Support

Failla, Michael
June 2009
American Chiropractor;Jun2009, Vol. 31 Issue 6, p34
The article focuses on the issue of technological support provided by software companies in the U.S. Accordingly, it discusses the problems and the common reactions from people who received a bad technological support from software companies. It then suggests that in buying software, people must ensure that the software is backed with informative newsletters, online webinars, dedicated trainers and customer representatives and reasonable fees for updates and support.


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