TITLE

Service Reaps Rewards

PUB. DATE
June 2009
SOURCE
Best's Review;Jun2009, Vol. 110 Issue 2, p30
SOURCE TYPE
Trade Publication
DOC. TYPE
Article
ABSTRACT
The article discusses the importance of providing good service to clients in the insurance sector in the U.S. according to Dennis Pettinelli, general manager at Dennis Pettinelli and Associates. He relates that it is significant that clients will be satisfied with the amount of work that insurers would do as well as the services that they offer. He further affirms that it is also valuable to properly explain rewards and consequences in relation to the decisions that they would make.
ACCESSION #
42430707

 

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