Aviva cuts adviser 'out of loop'

Pow, Helen
June 2009
Money Marketing;6/4/2009, p3
The article reports on the criticism of Grosvenor Consultancy managing director Dave Chaundy on Aviva Plc for selling his client an annuity by contacting her directly in Great Britain. Aviva sent directly the retirement wake-up pack requested by Chaundy for his client. According to the Chaundy, when his client's received the documents, his client believed it was the product he was recommending as the most appropriate for her.


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