TITLE

The target Oldham, Lancashire Wanted A cheap peak-season UK family holiday for four

PUB. DATE
May 2009
SOURCE
Travel Weekly (UK);5/1/2009, p24
SOURCE TYPE
Trade Publication
DOC. TYPE
Article
ABSTRACT
The article discusses a mystery shopping on the quality of services provided by several travel agencies of Great Britain including Thomas Cook Ltd. It is stated that the firm approached agencies posing as a family looking for a holiday season near any beach in Great Britain and don't mind staying in a holiday park. It is stated that while the top three agencies were able to provide a satisfactory quote, Thomas Cook failed.
ACCESSION #
41980324

 

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