Acquisition plugs gap in Hays portfolio

May 2009
Travel Weekly (UK);5/1/2009, p7
Trade Publication
The article reports on the acquisition of Freedom Direct Holidays, a call centre and online agency and operator, by Hays Travel Ltd. According to Hays Travel's boss John Hays, the acquisition will plug a gap in web and call centre dynamic packaging sales for the company. It is reported that, the employees and managers of Freedom Direct have been given permanent contracts, while its administration and customer services staff are on short-term contracts.


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