IFP says NatWest claims could confuse public

Blackmore, Nicole
May 2009
Money Marketing;5/28/2009, p5
The article reports on the criticism made by the Institute of Financial Planning (IFP) to NatWest Bank PLC for describing its financial planning managers as fully qualified, claiming it could mislead the public in Great Britain. IFP chief executive Nick Cann stated that technically the description is correct and that it makes consumers believe that the advisers are more qualified than they are. He added that consumer expectation must be appropriately managed.


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