Complaints about IFAs fall to just 3%

Blackmore, Nicole
May 2009
Money Marketing;5/28/2009, p3
The article reports on the decline of complaints to the Financial Ombudsman Service (FOS) against Independent Financial Advisors (IFAs) in Great Britain. It is stated that complaints have dropped to only 3% of the new cases in 2008. FOS received 127,471 complaints in 2008 with only 5,100 complaints against advisers. Yellowtail Financial Planning managing director Dennis Hall stated that IFA complaints are low because FOS is now focusing on building long-term relationships.


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