Watchdog criticises lenders on arrears

Jones, Lee
May 2009
Money Marketing;5/28/2009, p3
The article reports that the Financial Ombudsman Service (FOS) revealed an increase in upheld complaints against mortgage lenders over arrears fees in Great Britain. FOS' annual review shows an 11% increase in mortgage complaints from 6,824 in 2007/2008 to 7,602 in 2008/2009. It also saw increase in complaints against self-certification mortgages.


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