TITLE

Phone is still the best, says Evans

PUB. DATE
May 2009
SOURCE
Travel Weekly (UK);5/8/2009, p18
SOURCE TYPE
Trade Publication
DOC. TYPE
Article
ABSTRACT
The article reports that Lowcost Travel Group chief executive officer (CEO) Paul Evans told that the telephone is still the biggest sales channel for many travel companies. He told that his call centre was converting one in five calls on a good day. He also said that telephone is their most successful sales channel and it is higher value business.
ACCESSION #
41787210

 

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