ABTA urges: 'Prepare for the worst'

May 2009
Travel Weekly (UK);5/8/2009, p6
Trade Publication
The article reports that the Association of British Travel Agents (ABTA) has advised its members to be prepared with contingency procedures in case the World Health Organization pandemic alert is raised from phase five to phase six. ABTA head of communications Casia Zajac said that agents should read up on basic hygiene advice so they can provide reassurance to customers. Also, the Forum of Small Business has advised companies not to go to the doctor to request a sick note.


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