Calder, Simon
April 2009
Travel Weekly (UK);4/24/2009, p23
Trade Publication
The article presents information on how travel agents can better serve the interests of travelers. Travel agents are expected to understand how crucial it is for travelers to buy the right holiday option. Travel agents can also provide specific information about tourist destinations that are not easily available on popular search engines. According to the author, part of an agent's expertise lies in suggesting alternatives that might suit the needs of travelers. The article also suggests that agents be honest and professional.


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