Santo, Brian
June 2009
CED;Jun2009, Vol. 35 Issue 6, p18
Trade Publication
The article discusses the initiative of cable operators of implementing technologies that could provide quality of service (QoS)and quality of experience (QoE) to the customers. It states that competition could be one factor that could affect QoS and make the customer dissatisfied. It cites the monitoring system used by RGB Networks to evaluate product performance. It highlights the importance of mapping network performance data to degradation in quality video as a key element of assuring QoE.


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