First things first

Weiss, Gail
May 2009
Medical Economics;5/22/2009, Vol. 86 Issue 10, p18
Trade Publication
The article highlights some strategies that physicians in practice may consider to satisfy first-time patients through efficient and well-delivered services in the U.S. It presents insights from experts on how to deal first-time patients from initial appointments until the very end of consultation services. According to Susan Keane Baker, practice management expert in New Canaan, Connecticut, an introductory meeting enables patients to focus on the medical aspects of the visit.


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