To show your clients that they matter, stow the BlackBerry

Jay, Robin
May 2009
Las Vegas Business Press (10712186);5/18/2009, Vol. 26 Issue 20, pP25
The article focuses on building business relationships with clients by giving them full attention. According to the article, giving others just half of one's attention makes them feel unimportant. The author says that people nowadays tend to do so many things at once. She recommends turning off one's phone, BlackBerry or personal digital assistant (PDA) when out with a client.


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