NHS staff more satisfied -- but not with managers

Phillips, Lucy
April 2009
People Management;4/9/2009, Vol. 15 Issue 8, p10
The article focuses on the Great Britain National Health Service (NHS) staff survey conducted by the Healthcare Commission which found that there has been real and significant progress in staff satisfaction across the NHS, although it is often blighted by poor management and leadership. According to the survey, satisfaction had increased or stayed the same in all but three of the 36 measures in the questionnaire since 2008.


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