'Tough love' scheme boosts competitiveness

March 2009
People Management;3/12/2009, Vol. 15 Issue 6, p10
The article features the Tough Love program implemented by Sainsbury's for its 350 senior managers. The three-day workshop aims to help them develop the virtues of honesty, openness, and simplicity for the improvement of the supermarket's competitiveness and performance. Sue Round, director of organizational development, noted that with the program, the company has saved money in recruitment by placing deputy managers into managerial roles. A comment from Liz Campbell, practice director at consultancy Lane4 who assisted on the program, is included.


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