How I made a difference at work

February 2009
People Management;2/12/2009, Vol. 15 Issue 4, p38
In this article the author recounts how he made an important contribution to driving profitable change as retail human resource (HR) director at Ladbrokes. A new organisational performance management and capability system was developed in the middle of 2007, which generated phenomenal results in 2008. The team also developed a new employment brand and resourcing process to support organisational development.


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