Taking in the views

Allen, Andy
February 2009
People Management;2/12/2009, Vol. 15 Issue 4, p18
The article presents insights from Westminster City Council's director of human resource (HR) Graham White on how he has used Web 2.0 to boost engagement. According to White, the use of such technology offered relative accessibility. An online discussion forum that was accessible from within the council's Intranet was unveiled by White after working on the project with Westminster's in-house communications team. INSET: A clear link between cost and performance.


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