The Relationship between Organizational Structure and Organizational Control

Ouchi, William G.
March 1977
Administrative Science Quarterly;Mar1977, Vol. 22 Issue 1, p95
Academic Journal
This article reports on the nature of control in 78 retail department store companies. It argues that control and structure have not been clearly distinguished in the literature on organizations. Control is not the same thing as structure. Control can be conceptualized as an evaluation process which is based on the monitoring and evaluation of behavior or of outputs. Another study (Ouchi and Maguire, 1975) has established that approximately 25 percent of the variance in these control mechanisms can be explained by task characteristics and other variables at the individual level of analysis. Using the organization as the unit of analysis it seeks to uncover the relationship between structure and control. The results show that approximately 33 percent of the variance in control can be accounted for by structural characteristics, as well as by a characteristic of the environment-namely, the nature of the clientele served.


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