TSSA backs fed-up Thomas Cook staff

Berman, Chloe
April 2009
Travel Weekly (UK);4/3/2009, p2
Trade Publication
The article reports that agents of Thomas Cook Group PLC are dissatisfied with the company, over unpaid overtime and low pay. The company is going into a battle with trade union TSSA after its employees said that they are feeling exploited. This was revealed in a survey conducted by TSSA to which a total of 300 travel agents, foreign exchange staff and back-office workers responded. TSSA regional organiser Jessica Fenn said that there is a lot of anger and company people are feeling exploited.


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