TITLE

Avaya bolsters call center reporting features

AUTHOR(S)
Hochmuth, Phil
PUB. DATE
December 2000
SOURCE
Network World;12/18/2000, Vol. 17 Issue 51, p19
SOURCE TYPE
Trade Publication
DOC. TYPE
Article
ABSTRACT
Reports that Avaya has released call center reporting, messaging and wireless handset enhancements to its Merlin Magix converged private branch exchange for small and midsize businesses. Key features and specifications; Key applications of the software; Price.
ACCESSION #
4002911

 

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