Avaya bolsters call center reporting features

Hochmuth, Phil
December 2000
Network World;12/18/2000, Vol. 17 Issue 51, p19
Trade Publication
Reports that Avaya has released call center reporting, messaging and wireless handset enhancements to its Merlin Magix converged private branch exchange for small and midsize businesses. Key features and specifications; Key applications of the software; Price.


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