Making Online Self-Service Work

Glister, Paul A.
January 2001
Workforce;Jan2001, Vol. 80 Issue 1, p54
Offers suggestions for employers on how to encourage employees to engage in Web-based employment benefit programs. Information on the methods used in the automobile industry; Discussion on the emergence of online resources of employment benefits; Analysis on the advantages of online employment benefits. INSET: Ten Tips on Deploying Self-Service Technology Effectively.


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