Servant Leadership

Spears, Larry C.
May 2009
Leadership Excellence Essentials;May2009, Vol. 26 Issue 5, p20
The article discusses the ten characteristics that contribute to servant leadership. According to retired AT&T executive Robert K. Greenleaf, servant leadership begins with the natural feeling that one wants to serve. The characteristics identified include listening; empathy; healing of relationships; awareness; persuasion; conceptualization; foresight; stewardship; commitment to the growth of people; and building community.


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