Sekyere, Kwabena
May 2009
Kentucky Libraries;Spring2009, Vol. 73 Issue 2, p18
Academic Journal
The article provides an overview of the tools for creating videos and screenshots that can be used in virtual reference transactions in libraries. These tools include a free online application called Jing, shareware Camtasia and freeware Camstudio. It suggests that these tools can be used in several circumstances which includes directing a library patron to a specific item on a website, pointing a patron to an item buried in a website and clarifying answers to reference questions sent through electronic mails.


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