TITLE

ENHANCING YOUR VIRTUAL REFERENCE SERVICES WITH VIDEO SNIPPETS

AUTHOR(S)
Sekyere, Kwabena
PUB. DATE
May 2009
SOURCE
Kentucky Libraries;Spring2009, Vol. 73 Issue 2, p18
SOURCE TYPE
Academic Journal
DOC. TYPE
Article
ABSTRACT
The article provides an overview of the tools for creating videos and screenshots that can be used in virtual reference transactions in libraries. These tools include a free online application called Jing, shareware Camtasia and freeware Camstudio. It suggests that these tools can be used in several circumstances which includes directing a library patron to a specific item on a website, pointing a patron to an item buried in a website and clarifying answers to reference questions sent through electronic mails.
ACCESSION #
39343069

 

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