TITLE

Genesys adds VoIP to its call center suite

AUTHOR(S)
Hochmuth, Phil
PUB. DATE
December 2000
SOURCE
Network World;12/04/2000, Vol. 17 Issue 49, p24
SOURCE TYPE
Trade Publication
DOC. TYPE
Article
ABSTRACT
Announces the debut of VoIP Option software for Genesys Software Systems Inc.'s G6 call center software. Chance for businesses to call center applications on top of circuit-switched networks; Better integration of call centers in different parts of the country.
ACCESSION #
3932988

 

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