TITLE

Genesys adds VoIP to its call center suite

AUTHOR(S)

Hochmuth, Phil

PUB. DATE

December 2000

SOURCE

Network World;12/04/2000, Vol. 17 Issue 49, p24

SOURCE TYPE

Trade Publication

DOC. TYPE

Article

ABSTRACT

Announces the debut of VoIP Option software for Genesys Software Systems Inc.'s G6 call center software. Chance for businesses to call center applications on top of circuit-switched networks; Better integration of call centers in different parts of the country.

ACCESSION #

3932988

 

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