Training Gen-Xers takes understanding and fairness, not a traditional iron fist

Dunne, James
December 2000
Nation's Restaurant News;12/04/2000, Vol. 34 Issue 49, p28
Trade Publication
Comments on the adaptation of food service training methods to address the needs of employees belonging to the Generation X in the United States. Lack of response to traditional authoritarian educational methods; Strategy for the recruitment and retention of the labor force; Value of communication with the staff.


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