Sensitivity training helps staff understand

May 2009
Hospice Management Advisor;May2009, Vol. 14 Issue 5, p57
The article offers information on the Medicare Advantage Plan's Senior Sensitivity program which allows medical personnel feel, see, and hear what common physical and cognitive changes that occur during the aging period. The first to apply such program is the Long Beach, California-based hospice care agency Senior Care Action Network Health Plan. According to the agency's senior vice president Sherry Stanislaw, they require the Senior Sensitivity training for all of their employees and staff.


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