Mickel, Andrew
April 2009
Community Care;4/2/2009, Issue 1764, p16
The article presents the author's insights on the connection between performance and staffing arrangements. He cites arguments on the first to come between poor performance in a council and high use of agency staff. He notes the role of agency staffing in a council's quality of service. He also discusses the possible impact of greater use of agency staff in a team. Andrew Thorne, Jo Cleary, Helga Pile and Bill McKiterrick's views on the matter are also presented.


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