TO SUPPORT CUSTOMER SERVICE STANDARDS: Sarasota Memorial focuses on the importance of interaction

Riell, Howard
October 2000
FoodService Director;10/15/2000, Vol. 13 Issue 10, p36
Trade Publication
Focuses on the customer service plan of Sarasota Memorial Healthcare System in Sarasota, Florida, for its patients. Details on the system's employee recruitment and retention strategy; Goal of the plan; Information on the food service outlet of the hospital.


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