TITLE

Customer satisfaction, high and low

AUTHOR(S)
Sloan, Carole
PUB. DATE
November 2000
SOURCE
Furniture/Today;11/13/2000, Vol. 25 Issue 10, p37
SOURCE TYPE
Trade Publication
DOC. TYPE
Article
ABSTRACT
Relates a story involving customer satisfaction with a furniture bought. Purchase of built-ins and a leather sofa; Low quality of some furniture bought; Delay in the delivery of the products.
ACCESSION #
3778107

 

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