PeopleSoft evolves CRM suite

Messmer, Ellen
October 2000
Network World;10/30/2000, Vol. 17 Issue 44, p52
Trade Publication
Announces that California-based PeopleSoft will release its updated Web-based customer relationship management suite for call centers in 2001. Features of the software; Sales strategy for the suite; Competitors of PeopleSoft; Sales application for data sharing.


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