TITLE

Computer Associates jumps into CRM pool

AUTHOR(S)
Dubie, Denise
PUB. DATE
October 2000
SOURCE
Network World;10/30/2000, Vol. 17 Issue 44, p16
SOURCE TYPE
Trade Publication
DOC. TYPE
Article
ABSTRACT
Reports that New York-based Computer Associates has released its CRM Intelligent Suite, a customer relationship management software composed of several components that can work separately or together. Features of the software; Market research on information technology spending; Price.
ACCESSION #
3760160

 

Related Articles

  • Sedona, Sanchez In Agreement.  // Credit Union Journal;4/22/2002, Vol. 4 Issue 16, pN.PAG 

    Reports on the agreement of SEDONA Corp. with Sanchez Computer Associates Inc. to license, integrate and private-label SEDONA's entire Intarsia customer relationship management (CRM) software solution. Terms of the agreement; Plan of Sanchez for the CRM function.

  • GA sketches security architecture plans. Messmer, Ellen // Network World;3/7/2005, Vol. 22 Issue 9, p18 

    This article reports that Computer Associates Inc. (CA) will roll out a series of software packages designed to help users manage corporate security environments. The company said that its initial server-based products and tool kits will aggregate and track identity and security assertions,...

  • Insurance Industry Awakens (Slowly) To CRM. Su Seol, Kap // National Underwriter / Property & Casualty Risk & Benefits Manag;01/22/2001, Vol. 105 Issue 4, p3 

    Focuses on the utilization of customer relationship management technology by the insurance industry. Benefits and features

  • Industry Struggles To Integrate CRM Into Its Operation. Arnold, Catherine // National Underwriter / Property & Casualty Risk & Benefits Manag;01/22/2001, Vol. 105 Issue 4, p3 

    Reports that the insurance industry lags behind other industries on its use of customer relationship management (CRM) software to manage customer information. Purpose of CRM; Importance of understanding customer relations in business success.

  • Working towards the paperless office.  // Computer Weekly;2/7/2002, p45 

    Focuses on the implementation of customer relations management (CRM) software by the Cambridgeshire County Council in England. Key aims of the project; Benefits of CRM; Automation of loan applications.

  • Customer trouble. James, David // BRW;5/25/2001, Vol. 23 Issue 20, p66 

    Focuses on the importance of customer relations management (CRM) system in increasing business profitability in Australia. Introduction of a software for CRM; Investment of industries on CRM systems; Relativity of the financial effect of customer retention on the company; Role of digital...

  • How to reap the benefits of CRM. McLuhan, Robert // Marketing (00253650);5/24/2001, p35 

    Offers tips for companies on how to maximize the benefits of customer relationship management (CRM) software as of May 24, 2001. Difficulty in measuring the effects of CRM on a company's business operations and financial performance; Companies that have found success in implementing CRM programs.

  • Selecting and Buying CRM Software. McAvoy, Jack // Business Credit;Feb2000, Vol. 102 Issue 2, p68 

    Focuses on purchasing of customer relationship management software. Consistency of service delivery across all channels; Provision of highest degree of accuracy and reliability; Increasing of customer loyalty.

  • Knowledge Base Supports Online Performance Marketing. Desmond, John P. // Software Magazine;Feb/Mar2001, Vol. 21 Issue 1, p49 

    Uncovers the customers marketing support through an online infrastructure designed by Be Free company. Customer relationship management (CRM) software package from Applix Inc. used by Be Free; How Be Free was able to measure the benefits of the CRM solution.

Share

Read the Article

Courtesy of VIRGINIA BEACH PUBLIC LIBRARY AND SYSTEM

Sorry, but this item is not currently available from your library.

Try another library?
Sign out of this library

Other Topics