HR Lessons from a Strike

Zimmerman, Eilene
November 2000
Workforce (10928332);Nov2000, Vol. 79 Issue 11, p36
Discusses the lessons learned by the managers of telephone company Verizon from a strike conducted by their employees in 2000. Demands of the protesters; Settlement reached between the management and the union; Pieces of advice to human resource managers. INSETS: Be Proactive, Not Reactive;Keep 'Em Happy.


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