Self Service as GUEST SERVICE

Geoghegan, Bill
April 2009
Hospitality Upgrade;Spring2009, p32
Trade Publication
The article discusses the advantages of integrating a self service policy among businesses. It relates that most companies today are using intercom communications as an efficient way of taking orders from customers and reducing the work of waitresses. It also affirms that through these systems, customers can have their orders instantly without having to call for a server and wait in line.


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